Section 24: Appointed Services

 
 

Temphis provides professional residential block management services and can support buildings where a tribunal appointed manager is required under Section 24 of the Landlord and Tenant Act 1987.

What Is a Section 24 Appointed Manager?

A Section 24 appointed manager is a professional manager appointed by the First-tier Tribunal (Property Chamber) to take over the management of a residential building.

This typically happens where the existing landlord, freeholder or managing agent has failed to manage the building properly, or where there have been significant issues relating to maintenance, service charges, compliance or building administration.

The tribunal can appoint an independent manager to assume responsibility for the building for a defined period and under specific terms.

When Can a Tribunal Appoint a Manager?

A tribunal may appoint a manager where there is evidence of management failure.

Examples may include:

  • failure to maintain the building

  • unreasonable service charges

  • poor financial management

  • lack of transparency

  • failure to comply with legal obligations

  • health and safety concerns

  • poor contractor management

  • breakdown in communication with leaseholders

Each case depends on the facts and legal process.

How Does the Section 24 Process Work?

The process typically includes:

Step 1

Concerns are raised regarding management failures.

Step 2

A formal notice may be served where required.

Step 3

An application is made to the First-tier Tribunal.

Step 4

The tribunal reviews evidence.

Step 5

If appropriate, an independent manager is appointed.

The tribunal order will usually define:

  • powers

  • responsibilities

  • appointment period

  • reporting obligations

Where leaseholders, freeholders or legal advisers require an independent professional manager following disputes, poor management or failures in compliance, an experienced managing agent can be appointed to take over responsibility for the building.

How Temphis Can Assist

Temphis can support buildings requiring professional independent management following tribunal appointment.

We provide:

  • residential block management

  • service charge administration

  • contractor management

  • compliance oversight

  • resident communication

  • maintenance coordination

  • financial reporting

We can work alongside legal advisers, leaseholders and other stakeholders where required.

Frequently Asked Questions

What is Section 24 of the Landlord and Tenant Act 1987?

Section 24 allows the tribunal to appoint a manager where management failures are demonstrated.

Does the freeholder lose ownership?

No. Ownership remains unchanged. The tribunal appointed manager takes over management responsibilities only.

How long does an appointment last?

This depends on the tribunal order.

Can leaseholders apply?

Yes, qualifying leaseholders may be able to apply.

Is a tribunal appointed manager independent?

Yes, the appointed manager is expected to act independently and in accordance with the tribunal order.

Speak to Temphis

If your building is experiencing serious management issues and a tribunal appointed manager may be required, Temphis can discuss how we may be able to assist.