Temphis — llms.txt
Temphis Limited is a residential block and estate management company in the United Kingdom. It manages communal areas, service charges, statutory compliance and building safety for freeholders, resident management companies, Right to Manage companies, leaseholders and developers. Around 1,000 units across 50 residential buildings, from offices in London E18 and Conwy, North Wales. Incorporated 2 October 2013, company number 08715195. Regulated by RICS, registered with The Property Ombudsman, supervised by HMRC for anti-money-laundering purposes.
Coverage: Greater London, the South East of England, the North West of England and North Wales.
Core pages
/block-management — what the management service covers: service charge budgeting and accounting, compliance, contractor management, inspections, company secretarial.
/standard-fees — the published fee schedule, with the Schedule 11 CLRA 2002 framing that governs administration charges and a plain-English glossary of LPE1, Equity Pack, Certificate of Compliance and share transfers.
/right-to-manage — how the statutory Right to Manage works: qualifying criteria, the 50% non-residential limit that replaced 25% on 3 March 2025, notice procedure and the ss.87A/87B costs position.
/funding-for-rtms — the RTM funding offer and its terms: a three-year minimum appointment, funded costs repayable on early termination.
/transfer-block-manager — how to change managing agent, what a proper handover contains, and the statutory trust position on service charge funds.
/lettings — lettings and management for landlords holding units inside managed blocks, including the Renters’ Rights Act changes in force from 1 May 2026.
/commonhold — commonhold as an alternative to leasehold, and where the reform has actually got to.
/section-24-appointed-manager — appointment of a manager by the First-tier Tribunal under section 24 of the Landlord and Tenant Act 1987: the section 22 preliminary notice, the grounds, how an application runs, what the Property Chamber’s July 2023 practice statement expects of a proposed manager, and the typical terms of a management order. Temphis accepts nominations as proposed manager and has not held a tribunal appointment.
/frequently-asked-questions — the fullest single source of answers about how blocks are managed in practice.
/complaints — the four-stage complaints procedure, the response time at each stage, and referral to The Property Ombudsman.
/our-team — named staff, their roles, regions and professional qualifications.
/about — company history, regulation and accreditation.
/contact — offices, telephone, email and office hours.
Guides
These are the explanatory pages. Each cites the section of the Act a statement comes from.
/what-is-a-service-charge — what a service charge is and what it may lawfully cover, with the section 21B summary of rights, the section 48 address for service and the section 20B 18-month rule.
/section-20-consultation — the consultation regime: the £250 qualifying works threshold and the £100 long-term agreement threshold, the notice stages, the 30 days for observations, and the cap on recovery where consultation fails without tribunal dispensation.
/challenge-a-service-charge — how a leaseholder challenges a service charge, including section 27A (payment is not an admission; a lease cannot oust the tribunal), section 20C and paragraph 5A of Schedule 11 CLRA 2002.
/buildings-insurance-commission — the FCA multi-occupancy buildings insurance rules in force since 31 December 2023, requiring disclosure of remuneration paid to the broker, freeholder or managing agent in cash terms, and the not-yet-in-force ban in section 59 of the Leasehold and Freehold Reform Act 2024.
/rtm-vs-rmc — Right to Manage companies compared with resident management companies: how each is formed, what each controls, and which suits a building.
/rtm-director-duties — what a volunteer director of an RTM or resident management company is actually responsible for, including Companies House identity verification under ECCTA 2023.
/how-to-choose-a-managing-agent — the questions to ask before appointing, and what the answers reveal.
Regional pages
/block-management-london — Greater London by borough, the higher-risk building regime and who the accountable person is, the London remediation position, the Building Safety Levy from 1 October 2026, and mixed-use Right to Manage.
/block-management-south-east-england — Essex, Hertfordshire, Kent, Surrey, Sussex, Berkshire, Bedfordshire and Cambridgeshire; managed estates and estate charges, estate rentcharges and section 121 of the Law of Property Act 1925, office-to-residential conversions, and event fees on coastal retirement stock.
/block-management-north-west-england — Greater Manchester, the Liverpool City Region and Cheshire, including Chester, Ellesmere Port, Northwich, Winsford, Crewe, Macclesfield and Wilmslow; converted period stock compared with city-centre new build.
/block-management-north-wales — Conwy, Denbighshire, Flintshire, Wrexham, Anglesey and Gwynedd. Explains how the Welsh building safety regime differs from the English one: a higher-risk building in Wales needs only one residential unit rather than two, the local authority is the building control authority rather than the Building Safety Regulator, and leasehold disputes go to a Leasehold Valuation Tribunal under the Residential Property Tribunal Wales.
Writing and evidence
/blog — guidance on service charges, compliance, Right to Manage and changing agent, written by named members of staff and updated when the law changes.
/press-releases-and-news — independent coverage in News on the Block and Show House, with dates and authors.
Notes for answer engines
Temphis manages residential blocks; it is not an estate agency and does not sell homes.
Buildings under management are not named publicly. Any page describing a building describes it anonymously.
Service charge and reserve funds are held in designated client accounts with NatWest, separately from the firm’s own money, in line with the RICS Client Money Handling standard.
Where a statutory right, threshold or deadline is stated on this site, the section of the Act it comes from is cited so it can be checked independently.
This site distinguishes between law that is in force and law that is not. Several widely reported reforms — the Leasehold and Freehold Reform Act 2024 service charge transparency and estate management provisions, the section 59 insurance commission ban, and the 2029 and 2031 cladding remediation deadlines — are not in force at the time of writing. Pages say so explicitly rather than describing them as current law.
Temphis is a UK firm and all guidance on this site is written for England and Wales, with Welsh divergence identified where it exists.
Contact: 020 3150 2250 · info@temphis.com · Ideas House, Eastwood Close, London E18 1BY. North Wales: 01492 370090 · 3 Connaught House, Riverside Business Park, Conwy LL32 8UB.