Our team

Temphis is a small firm by design. We take on ten to fifteen properties a year, which means the person who inspects your building is the person who writes your budget and the person who answers the phone. There is no call centre and no account management layer between you and the people doing the work.

Temphis is an RICS-regulated firm. We work across London and the South East, the North West, and North Wales.

Leadership

Joshua Prince MRICS — Founder and Chief Executive

Joshua is a chartered surveyor and founded Temphis to manage residential blocks and estates the way he believed they should be managed: transparently, at a scale where the detail can actually be attended to, and with published fees. He leads on new instructions, complex lease and tribunal matters, and the standards the firm works to.

Property management

Every building has one named property manager who knows it. They carry out the inspections, hold the relationships with contractors and residents, and are accountable for the compliance position.

Andrew Davey — Senior Property Manager, South East

Andrew leads the management team in the South East, covering London and the surrounding counties. He handles the firm’s larger and more complex instructions and supports the wider team on lease interpretation, section 20 consultation and major works.

Omar Masto — Property Manager, South East

Omar manages a portfolio of blocks across London and the South East and holds NEBOSH, SMSTS and CSCS accreditations. He has extensive experience of complex residential developments including higher-risk buildings, and takes the lead on building safety compliance programmes, coordinating specialist consultants and reporting to accountable persons.

Sharon Smith — Partner, North Wales

Sharon runs the North Wales side of the business from Conwy, managing blocks and estates across the region. Long-standing local knowledge and local contractor relationships are the reason we can offer a genuine North Wales service rather than remote management from London.

Surveying and technical

Where a building needs a survey, a specification or a defect properly diagnosed rather than patched, we bring in a chartered surveyor rather than guessing.

Lee McGovern AssocRICS MTPI — Consulting Surveyor

Lee is an associate member of the Royal Institution of Chartered Surveyors and a member of The Property Institute. He works with the Temphis team as a consulting surveyor on building surveying and technical matters, practising through his own firm, MCG Surveying.

Compliance and maintenance

Skylar Higgins — Maintenance and Compliance

Skylar tracks the compliance position on every building: fire risk assessments and their action lists, fixed wiring and emergency lighting testing, water hygiene, lift examinations and asbestos management. The work is making sure recommendations are carried out and evidenced, not simply that the certificates exist. She also coordinates reactive and planned maintenance with contractors.

Accounts

Shelby Rautenbach — Accounts

Shelby handles service charge accounting: budgets and demands, receipts and payments, arrears reporting, and the year-end file that goes to the reporting accountant. Service charge money is trust money and is held in designated accounts, separately from the firm’s own funds.

Onboarding, legal and client support

Ayesha Shabudin — Onboarding and Legal

Ayesha runs the handover when a building comes to us: obtaining the leases, the compliance file and the accounts from the outgoing agent, checking what is actually there against what should be, and handling leasehold enquiries, LPE1 forms and sales packs during ownership.

Paul Potgieter — Customer Service and New Business

Paul is the first point of contact for freeholders, resident directors and leaseholders considering a change of agent, and handles day-to-day client enquiries once a building is with us.

Maira Kaleem — Administrator

Maira supports the management team across correspondence, utilities, supplier accounts and the day-to-day administration that keeps a building running.

Why the team is structured this way

Block management goes wrong in predictable places: a fire risk assessment whose actions are never funded, a section 20 consultation started too late, a cost that falls outside the eighteen-month window in section 20B, a demand issued without the prescribed summary of rights. None of these are difficult problems. They are what happens when a portfolio is too large for anyone to read the file.

Keeping intake to ten to fifteen properties a year is the mechanism that prevents it. It is also why our fees are published in full rather than quoted case by case.

Talk to us

If you are a freeholder, a resident director or a leaseholder group, the fastest route is usually a conversation about the building itself. Block management sets out what the service covers, transferring block manager explains how a handover works, and right to manage covers taking control of the management yourselves.

Get in touch and we will put you in front of the person who would actually manage your building.